Dear Ms Ngoc Ha
I would like to express my sincere appreciation for your assistance organising our return train trip to Sapa on the Sapaly Express service. We were picked up promptly by your guide from our hotel in Hanoi and had no issues boarding the train. The train journey was very comfortable and exceeded our expectations. We had no problems with our return ticket from Lao Cai to Hanoi and again had a very comfortable trip back to Hanoi.
Thank you, once again.
kind regards
Julie Zappa