Dear Ms. Ha,
We have returned home from our trip to Vietnam. With the exception of the night train to Hanoi which was cancelled AND WAS NOT YOUR FAULT, everything you arranged for us went well and was completed without any problem. I just wanted to thank you for helping to make our trip so enjoyable. You are a dream to work with and your efforts were greatly appreciated by myself, my wife and our friends.
Thank you.
Highest regards,
Andy Finfrock

