Comment Of Customers

Good evening Ms Lan Anh
The train was fun and very clean and the cabin you booked for us was excellent Thankyou.
We are wondering if you have room for us to return to Hanoi in the same cabin (8A cabin seat 9, 10, 11 & 12) on either 29 or 30 June?

Paula Jones
Wednesday, 28 June 2017 8:35 PM

Thanks Ms Ha,

Thanks have arrived at domestic airport already. Thanks again all for your help, to enjoy holiday in Vietnam.

 Edwin

Thank Ms Ngoc Ha,

Your agent met us and was very helpful. The actual journey to Sapa was fine, good service

Thank you Ms Ngoc Ha,

Hi! it was excellent and we'll certainly use your service again when return to Hanoi later this year!

Ron
Wednesday, May 17, 2017 3:01 PM

Thank you very much Ms Hai Yen,

The Fansipan trekking was nice. Elegance hotel is very nice. Staff are really friendly and helpful. We really like it.

Thanks,

Manit Ron

Thank you!

Sapa is cloudly but nice. A good change from the weather in Hanoi.

The train to Sa Pa was very good and we were very comfortable. We were happy with the service provided. Our guide to the station was very helpful.

Thanks again,
Matt

On 13 Apr. 2017 3:51 pm

Dear Hai Yen,

Thank you for the excellent arrangement.

Hi Yen Ha,

The train & our trip was fine. It is a nice train. Clean & comfortable. We slept well.
Thanks for your help.

Hi Yen Ha,

The train & our trip was fine. It is a nice train. Clean & comfortable. We slept well.
Thanks for your help.

Dear Ms.Yen Ha

Thank you for your very good helping and a cute welcome paper.

Merci madame pour vos bons services.
Nous sommes arrives a Hoi An, magnifique ville.

Salutations.
Fabienne

Dear Ms Yen
Thank you for picking us up at the airport, taking us to our hotel in Hanoi, arranging our train tickets to Sapa, collecting us from our hotel in Hanoi and taking us to the train station. You completed everything punctually and professionally. We had a wonderful time in Sapa and I will recommend your company to any of my friends that are visiting Vietnam.
All the Best Sharon

Dear Ms Ngoc Ha
I would like to express my sincere appreciation for your assistance organising our return train trip to Sapa on the Sapaly Express service. We were picked up promptly by your guide from our hotel in Hanoi and had no issues boarding the train. The train journey was very comfortable and exceeded our expectations. We had no problems with our return ticket from Lao Cai to Hanoi and again had a very comfortable trip back to Hanoi.
Thank you, once again.
kind regards
Julie Zappa

Dear Ms Ngocha,
This is to confirm that I have received the refund amount and were very Happy to work with your firm and would recommended it to our friends.
Thank you again and appreciate the professionalism of your Company
Kind Regards,
Kishor

Dear Ms NGOC HA,
We have arrived to Sapa this early morning, the train travel was perfect. Many thanks for manage my booking.
Thanks in advance!
Regards,
Daniel

Back in Hanoi, safe and sound. Thanks for all your help.
Sent from my LG G2
Spain

Dear Minh,
Thank you for your concern. Everything went very well.
I Will be happy to recomend your services to other travellers and friends.
Ana

Hi Ngoc Ha,
Thank you very much for the picture and the tickets.
We had a great time in Sapa.
Thanks again for a wonderful service.
Best,
Orathai